Katherine Graham Katherine has spent most of her career in the financial services industry. A Programme Director by trade, she has managed people change for the Royal Bank of Scotland (now known as the NatWest Group) during some of the most challenging times in banking. Katherine is a Fellow of the Chartered Institute of Personnel and Development, and co-chairs their South East Scotland Committee and Branch. Her academic background is in HR disciplines, holding a MA and MSc from Heriot-Watt and the University of Edinburgh. However, her career path has changed and she is now a technologist! As Head of Transformation for the Security Services function in RBS (NatWest Group), she is rolling out the use of AI and robotic process automation, and having fun looking at gamification and process reengineering. Outside of work, Katherine volunteers at her local Code Club, where young people learn to create games, animations and websites using code. She is also a member of the Board of Management at Forth Valley College, one of Scotland’s leading providers of education and training. She is happiest when running through a theme park after her three young boys, and believes in creating the right opportunities so that everyone in the community can access learning, art therapy, and sources of support, throughout their whole lives.